Risk Management

Risk Management is an effort to minimize and manage the City's liability claims. The City is self-insured and belongs to a regional governmental insurance pool, the Association of Bay Area Governments, Pooled Liability Assurance Network (ABAG PLAN). All claims are processed through a third-party insurance administrator, York Risk Services Group.

If you believe that you have a legitimate claim against the City then you need to complete a claim form. Claim forms are available by calling the City Clerk’s office at 510-578-4278, by picking up a form from the City Clerk’s office located at 37101 Newark Boulevard, 5th Floor, Newark, CA, or by downloading the claim form.

Please follow the instructions on the claim form and attach any documentation that you feel may support your claim. Incomplete forms may delay the processing of your claim or may result in the denial of your claim.
Claims may be submitted by U.S. mail or in person (during business hours) to the City Clerk, City of Newark, 37101 Newark Boulevard, 5th Floor, Newark, CA 94560.  City Hall is open Monday through Friday from 8:00 a.m. to 5:00 p.m. City Hall is closed from 12:00 p.m. to 1:00 p.m., on alternating Fridays, and holidays.  Please consult the calendar on the website for closures. Calendar

You will be informed of the City’s decision by mail, usually within forty-five (45) days from the filing date of the claim.